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Shipping Information

Adhering to the brand concept of full-chain low-carbon environmental protection, Ruiodr also upholds its original aspiration in the shipping link, providing efficient, reliable and green logistics services for global consumers, making every receipt experience an extension of sustainable living.

Shipping Scope: We support shipping to most countries and regions around the world.   The specific coverage can be checked when placing an order.   Additional shipping fees may be incurred or the time limit may be extended for remote areas, subject to the prompts on the order page.

Shipping & Delivery Time: Regular orders will be shipped within 1-3 working days after payment, with domestic delivery time of 3-7 working days;   international orders will be shipped within 3-5 working days, with delivery time of 7-20 working days, which varies according to the destination.   Customs clearance, holidays and other factors may cause slight delays.   We will track the logistics status in real time and notify you promptly.

Eco-Friendly Packaging Guarantee: We fully adopt degradable and recyclable eco-friendly packaging materials to replace traditional plastic packaging.   While minimizing the environmental burden, we provide comprehensive protection for products to ensure that every product you receive is intact.

Logistics Query & Consultation: After the order is shipped, you will receive a notification email/SMS containing the logistics tracking number, and you can check the real-time track through the order center on the official website or the corresponding logistics platform.   If you have any questions about shipping, please feel free to contact our customer service team at any time.

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