Terms of use
Welcome to access and use the official website of Ruiodr (hereinafter referred to as "this Website") and related services. This Website is operated by [Brand Operator], focusing on providing you with green and eco-friendly kitchenware and supporting services. To clarify the rights and obligations of both parties, standardize the service process, and protect your legitimate rights and interests, these Terms of Service (hereinafter referred to as "these Terms") are formulated.
Before accessing, browsing, registering or using any services of this Website, you shall carefully read and fully understand all contents of these Terms, including but not limited to disclaimer clauses, liability limitation clauses and dispute resolution clauses. Your use of any services of this Website shall be deemed as having read, understood and voluntarily accepted all constraints of these Terms; if you do not agree to these Terms, please do not use any services of this Website.
Article 1 Service Content and Usage Premises
1. This Website provides you with display, consultation, order purchase, logistics and distribution, after-sales service and member-exclusive services of green kitchenware. We have the right to reasonably adjust, add or suspend part of the services according to business development needs, and notify you in advance through website announcements, pop-ups, etc.
2. You warrant that you have full capacity for civil conduct and can independently bear all legal liabilities arising from the use of services on this Website; if you are a person without or with limited capacity for civil conduct, you must use this Website accompanied by a guardian, who shall bear corresponding responsibilities for your use behavior.
3. When using services on this Website, you shall strictly comply with the laws and regulations of the People's Republic of China, relevant international conventions and industry norms, and shall not use this Website to engage in any illegal, rights-infringing or public order and good customs violating activities.
Article 2 Account Registration and Management
1. You need to register an account through the designated channel of this Website, provide true, accurate and complete personal information (including name, contact information, shipping address, etc.), and update the information in a timely manner to ensure its validity. If you provide false or invalid information, we have the right to refuse to provide services, or suspend or cancel your account.
2. You shall be fully responsible for the security of your account and password, properly keep your account information, and it is prohibited to lend, rent, sell or donate the account. Any operation conducted through your account shall be deemed as your own behavior, and all resulting orders, fees and legal liabilities shall be borne by you.
3. If you find any abnormality such as account theft or information leakage, you shall immediately contact customer service to freeze the account and cooperate in verifying your identity. You shall bear the losses caused by your failure to properly keep the account.
Article 3 Order Generation and Performance
1. When browsing products and submitting an order, you shall carefully check the product name, specification, quantity, price, shipping address, payment method and other information. Submitting an order shall be deemed as an offer to purchase from us.
2. After submitting the order, you shall complete the payment within 24 hours (except as otherwise agreed in special activities). If the payment is not completed within the time limit, this Website has the right to automatically cancel the order. After the order payment is successful, the sales contract between both parties is formally established, and we will arrange stock preparation and delivery according to the order information.
3. Due to special circumstances such as insufficient product inventory, incorrect price marking and system failure, we have the right to modify or cancel the order, and timely notify you through your reserved contact information, and process a full refund for you (if any) without undertaking other additional compensation liabilities.
4. You shall provide an accurate and valid shipping address and contact information. You shall bear the relevant responsibilities and losses caused by undelivered, delayed or lost products due to incorrect address or invalid contact information.
Article 4 Prohibited Behaviors
1. It is prohibited to steal others' accounts, personal information, or forge identity information to register and use services on this Website.
2. It is prohibited to publish or spread false information, malicious reviews, spam advertisements, or engage in improper transactions such as brushing orders, cash out and fraud through this Website.
3. It is prohibited to infringe the intellectual property rights, portrait rights, reputation rights and other legitimate rights and interests of this Website and third parties, including but not limited to copying, tampering, spreading the content of this Website, and stealing product pictures and copywriting.
4. It is prohibited to spread viruses, malicious programs through this Website, or illegally obtain data and user information of this Website by means of crawler and other technical methods.
5. If you violate the above provisions, we have the right to take measures such as warning, restricting account functions, suspending or canceling the account, and pursuing liability for breach of contract according to the severity of the circumstances; if losses are caused to us or third parties, you shall bear full compensation liabilities.
Article 5 Intellectual Property Statement
1. All contents of this Website (including but not limited to trademarks, logos, product pictures, copywriting, designs, program codes, etc.) are protected by intellectual property laws and regulations, and the ownership belongs to us or relevant right holders.
2. Without our written authorization, you shall not arbitrarily copy, spread, adapt or use any content of this Website; otherwise, it constitutes infringement, and we have the right to pursue your legal liabilities.
Article 6 Disclaimer and Liability Limitation
1. We strive to ensure the accuracy of product information, prices, specifications and other contents, but there may be information deviations due to network transmission delay, system update, manual entry error and other reasons. We have the right to correct them at any time and shall not bear direct or indirect losses arising therefrom.
2. We shall not be liable for compensation for the suspension or interruption of services on this Website caused by force majeure (such as natural disasters, wars, policy adjustments), network service provider failures, third-party service interruptions and other reasons not attributable to us, but will try our best to assist in solving problems and restoring services.
3. All products on this Website have passed quality inspection, but slight defects during transportation are not excluded. You shall inspect the products in a timely manner after receipt. After-sales issues shall be handled in accordance with the after-sales policy of this Website, and we shall not bear liabilities beyond the after-sales scope.
4. The third-party links contained in this Website are independent of us in terms of services and contents. We are not responsible for their authenticity and security, and you shall bear your own risks when accessing third-party links.
Article 7 Terms Update and Effectiveness
1. We may update these Terms from time to time according to changes in laws and regulations, business development needs or service optimization. The updated content will be posted in a prominent position on this Website with the update date marked.
2. After the Terms are updated, your continued use of services on this Website shall be deemed as accepting the updated content; if you disagree, you may stop using the services, and the rights and obligations of both parties shall be implemented in accordance with the Terms before the update.
3. These Terms shall take effect on the date of publication.
Article 8 Dispute Resolution
Any dispute arising from or in connection with these Terms shall first be resolved through friendly negotiation between both parties; if negotiation fails, either party has the right to file a lawsuit with the people's court with jurisdiction in the location of the operator of this Website.